Privacy
How Ink Heist collects, uses, and protects your personal information.
Last updated: January 2025
Your privacy is important to us. This Privacy Policy explains how Ink Heist collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect
Information You Provide
- Contact information Name, email address, phone number
- Appointment details Tattoo ideas, reference images, placement, scheduling
- Payment information Processed securely through our payment processor
- Health information Medical conditions, allergies disclosed for safety
- Communications Messages, emails, or form submissions
Information Collected Automatically
- Device information Browser type, operating system, device type
- Usage data Pages visited, time spent, referring website
- IP address General geographic location
- Cookies See Cookie Policy below
How We Use Your Information
- Provide services Schedule appointments, communicate about your project, process payments
- Improve our website Analyze usage patterns to enhance user experience
- Communicate Appointment reminders, aftercare instructions, respond to inquiries
- Legal compliance Meet legal obligations and protect our rights
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers Payment processors, email services, website hosting
- Legal requirements When required by law or to protect our rights
- Business transfers In the event of a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your personal information:
- Encrypted processing Secure payment processing
- Limited access Personal data on a need-to-know basis
- Regular assessments Security audits and updates
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access Request a copy of the personal information we hold
- Correction Request correction of inaccurate information
- Deletion Request deletion of your personal information
- Data portability Request a copy of your data in a portable format
Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy and updating the "Last updated" date.
Regional Rights
California (CCPA)
California residents have additional rights including the right to know what personal information we collect and how it's used, and the right to request deletion.
European Users (GDPR)
EU residents have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
Questions About Privacy?
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.